Privacy Statement
About Privacy Statement
The privacy statement/privacy policy of connectmyfile (hereinafter may be called as we, us, or our) is
formed with the context that, we understand and respects the privacy rights of its user, importance of
protecting the information collected by or about you in accordance with law and ethics.
This statement explains to you how your information is collected, used, stored and disclosed by
connectmyfile.
This statement also explains you about your rights regarding your data (including your personal data) and
its use, processing and disclosure by connectmyfile.
This statement also applies to the information which we get when you use our services or access our
online platforms available at our website www.connectmyfile.com or our mobile application
connectmyfile (collectively known as ‘the services’), or when you otherwise interact with us.
Data Controller
The controller of your data, if you have an account with us; is www.connectmyfile.com, If you have created
your account with some enterprise to whom connectmyfile provides services, then the relevant enterprise
shall be regarded as data controller and shall be responsible for complying with the data protection laws.
SECURING THE DATA COLLECTED BY YOU
We are committed to securing your data and keeping it confidential and safe from theft and unauthorized
access and use. We use security measures that are compliant with the applicable laws in force. The
security measures include the use of latest technologies, computer safeguards and software, which help
us protect all the information we collect online. When you create an account with us, you are required to
provide a username and password. We encourage you to change your password frequently and not share
your password with anyone.
Cookies
Cookies are the small text strings sent to your browsers, which is then stored on your computer when you
visit a website. We use cookies and analytical tools to collect data that helps us to provide our services
and to enable our site work the way you expect. You can always choose not to accept cookies, by changing
privacy settings of your web browser, but sometimes due to this you may not be able to receive some or
all of our services.
Cookies helps us to recognize you, your preferences, and your language and in the world where the user
is located; in order to simplify your browsing experiences based on your preferences.
Currently we use analytics tools. It does not reveal your identity. It tell us certain things like how you
arrived at the site, how much do you stayed, which pages on the site you visited etc.
Change in privacy statement
We may change our privacy statement from time to time. Your agreement to our terms and conditions,
implies your consent to privacy policy as well. Our latest privacy statement is available on our website or
application. If you disagree or are not happy with the privacy statement, please discontinue using our
services and terminate all your accounts or profiles with us. You should also send a cancellation request
to support@connectmyfile.com for the same.
Information you share with us
You share following information with us:
1. Name
2. Contact details (mobile no., email address)
3. Language
4. Subscription details (payment plan, period etc.)
5. Billing details (Billing address, payment methods, payment default, etc.)
6. Your account created with us or with enterprise other than us.
7. Account usage i.e., files and folders you upload, download, share, access etc.
8. Your Ip address, your device, websites you visit, access time, browser type and language
The list above is in exhaustive and may include other information which is necessary for the us to provide
you desired service. All the above information you share with us so that we can provide you services you
want. We also use personal information for the agreed upon purposes such as to email you new offers or
for our product announcement, software updates, as well as provide support to your requests for
assistance, including account verification support if you’re having difficulty accessing your account. You
can anytime unsubscribe from receiving such mails by clicking on unsubscribe link in the mail. You will
continue to receive transactional messages even if you unsubscribe from promotional mails.
All this information is received by you when you create an account with us or upgrade your account or
choose payment plans.
There may be some other information which we get automatically while you visit our website or use our
services. We get because we use tracking technologies and analytical tools, to collect information for your
better browsing experience.
We do not intend to collect personal information to reveal your actual identity, racial or ethnic origin,
political opinions, religious beliefs, philosophical values, genetic data, trade union memberships, or
biometric data for uniquely identifying a person, sex, caste, colour, creed.
If you knowing or unknowingly provide such data, we are not responsible for processing this information
differently from your other usual personal information.
Storing and Transfer of information
Connectmyfile is based in India. When using our services your information or personal data may be stored
with Amazon Web Services (AWS) or other such storage providers. The location of servers where data is
stored may vary based on the policies of the storage providers.
Sharing and disclosing of information
We do not share or disclose your personal data to third persons, or sell information collected from visitors
visiting our website. You yourself control the information that you choose to disclose or share with other
users or third persons.
We may share or disclose the information to our associates, subsidiaries, affiliates, resellers or business
partners serving you worldwide. We also use service providers for hosting, customer support and
analytics, email marketing etc. In the process of using these services we may share them some of your
data including your personal data. These parties receive data only on need-to-know basis or otherwise
performing the contract basis.
Changing and updating information
You always have access to the information shared by you with us. You can edit/update your personal
information with the available feature anytime. You can also send us an email
support@connectmyfile.com if you would like to change, update, and remove your personal information.
Safety security safeguard
We take reasonable steps to secure, protect, and handle your data with utmost care. But we cannot
guarantee that the information stored on our systems or otherwise in our care, during the transmission
through internet, will be absolutely safe from intruders and hackers. So it is your responsibility to take
required measures you feel appropriate to secure your information. It is advisable to use encrypted
connections while accessing. It is your responsibility to keep passwords with high strength and not to
disclose it to anyone. We never ask you to disclose your password in an unsolicited call or email. Notify us
immediately support@connectmyfile.com of any suspicion identified by you.
Recourse
If you have any concerns you can write us support@connectmyfile.com
Social Media Features
Our Websites include Social Media Features, such as the Facebook Like button and Widgets such as the
Share This button or interactive mini-programs that run on our site. These features may collect your IP
address, which pages you are visiting on our site, and may set a cookie to enable the feature to function
properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our
Website. This Privacy Policy does not apply to these features. Your interactions with these features are
governed by the privacy policy and other policies of the companies providing them.
Payment Process
Company is using third party payment gateway which may access and collect your payment information,
if you are purchasing online. This is required to complete a commercial transaction on the Site. We use
this information to enable and fulfill your transaction. We use leading payment processing company as
payment gateway. User must check terms and conditions and privacy policy of payment gateway before
paying.
